You can cancel any booking free of charge with more than 24h notice. However, we will charge you the price of your booking for any cancellations within 24h.
In case of lesson, group training and tournaments, you are able to cancel the booking directly through the app, in the section My Bookings (more than 24h in advance).
In case of matches, you can cancel your participation in the section My matches: choose the match you want to withdraw from, click on the 3 dots next to your avatar, click “cancel participation”.
In this case you will have to find a substitute able to take your spot. The process is the following: go into My Matches, click on the 3 dots next to your avatar, choose “other options”, create a link, send it in the Whatsapp group you belong to.
Please remember that if nobody takes your spot, you are still required to show up and play or you will get charged for the full court (the funds will be taken from your balance to refund the players of the match you didn’t attend).
In case the activity gets disrupted because of your no show, you can get charged for the full cost of the activity, this means the fee of all members participating, who will then be refunded for the costs incurred.
No. We have non-member rates available on all our services. You just need to sign up to our website/app. One of the benefits of being a member is getting discounted rates (for example: for a peak time match a non-member pays £19, a member pays £13) and access to certain products that non-members do not get, such as discounted lesson vouchers and discounts to our partners.
We offer four types of membership: Off peak membership, monthly by direct debit, 6 month and annual. You can find details in the membership section of the website https://stratfordpadelclub.org/memberships/, and in the Membership section of our app.
Our trial product is the Starter package which includes a 30 min coaching session for £10 and entitles you to one month free membership, which includes discounted prices matches, group lessons, social events and equipment. We offer 2 types of Starter package, one for complete beginners, and one for players with racket sports background.
Yes, many of the skills are transferable. With some practice and coaching, you’d be able to reach a good padel level to allow you to play competitive matches. To see how we assess levels, please check our Level Guidelines here: https://stratfordpadelclub.org/player-rating/
Yes, our matches are always doubles matches and courts priced accordingly. However, you can book a court at full price (for 4 people) if you want to just play with one other player.
We run a 6 week Padel Academy programme for different levels. Enquire at the club for start dates.
We also offer group training (Learn and Play for beginners, Train and Play for intermediate and expert players) and private lessons. All lessons are available to members and non-members and visible and available to book on our app.
Yes, courts can be booked online via our website, or the Stratford Padel Club app. Availability is always up to date. Please note that min bookings time is 90 min and that our booking system adjusts pricing based on the membership status of each player.
If the other players are registered with us as, we advised you to add their names in the booking to ensure you pay the right price. The person who books the court will have to pay the price of the whole court. Players can transfer balance to each other via the app, if they other players are added to their circle of Friends on the app.
Yes, we organise matches suitable for your level. We just need to assess your level during your first visit to the club or through a Starter package session. Once you have a level you will be able to join matches with other players from the club.
You can join a match using the Open Matches functionality on our app.
To join matches, you need to have a player rating from us, ratings are allocated by our coaches and are not based on self-assessment.
Our coaches are constantly watching matches during the day and will get your rating up if you match the requirements listed in our SPC Player Rating Matrix (link to the matrix here). We also take into consideration results in our SPC tournaments. We also have Player Rating Review session: 3 players of the same level on court with a coach for 30 min in a matchplay.
The coach decides if any of the players on court is ready to be promoted or, in case not, can provide feedback on what needs to be improved.
If you’re in town for a short period of time, you can still come and play as a non-member. If you are in town for more than a month, it’s worth considering the monthly direct debit membership to benefit from discounts. However, if you want to join matches with others, we suggest you take up the Starter package to get a player rating and benefit from discounts.
Yes, we can rent bats at £2. New balls can be bought from the shop on site, and they are £6 for a can of three balls which you will take with you after the match. We do not rent padel shoes/towels/clothing.
Typical tennis/gym gear. However, we recommend using padel tennis shoes, rather than regular running shoes. Padel tennis shoes are closer to clay court shoes in grip and design.
Registration needs to be on the LTA website. For LTA Tournaments you cannot register directly at our club. However, we provide all the relevant information prior to each tournament on our social media (IG, FB and Twitter pages), so follow us.
Yes, we have junior sessions on Saturday mornings for kids with no experience and children with previous racket sport background.
Price is £10 per session.
Yes, we can organise lessons for parents and children. Please contact the club directly to arrange a session.
Min age limit is 3.5 years, there is no upper age limit, we have players in their late 70s playing at the club on a weekly basis.
Yes, we have concession prices for students, pensioners, nurses, police, firemen. Please enquire at the club for details. Players under the age of 18 get member rates without paying for a membership and all the other concession categories get 10% discount on the membership.
Yes, we do have changing rooms and shower facilities. We do not provide towels.
Our club has a bar area, tennis table and a cross fit gym. The kitchen is open over the weekend and offers a wide selection of Mediterranean dishes.
Yes, non-member can use the gym, but a charge will apply, of £10/month. Members use the gym for free, as part of their membership of the club.
Members pay £1/h, non-members pay £6/h.
Monday to Friday: From 5:30PM until closure.
Saturday and Sunday: From opening until 5:30PM.
For private lessons, Sat and Sun are considered off peak.
We are open every day from 8am and we close at 11:30pm Monday to Saturday, on Sunday we close at 10pm.
We have limited parking slots and we tend to save them for blue badges holders. We highly recommend travelling to the club with public transport, the closest tube station is Stratford Underground (just 10 min walk), or Stratford High Street DLR, which is 4 min away.
If you have any questions we have not covered, feel free to contact us.