Event Coordinator

(Immediate responsibilities)

• Respond in a timely manner (within 24h) to event enquiries that come in via our website, email and WhatsApp.
• Create & send invoices for each event, ensuring payment is completed by the due date.
• Liaise with clients (via emails and online calls) in relation to corporate events that require tournament organisation and/or catering, and any other elements that require planning from SPC side to ensure the club is fully prepared and clients’ expectations are met.
• Communicate with kitchen and coaching / operations team where necessary to ensure all information is passed to the correct teams in advance of events.
• Ensure adequate staff have been allocated to each event (via operations manager).
• Host and co-host events.
• Work with existing events & ops team to understand the court booking process and how the club’s booking grid is devised.
• Emphasis on creating full court occupancy, particularly during off-peak hours.

(Longer term responsibilities)

• Work with existing events team to analyse existing event packages and pricing, with a view to improving and developing existing offer.
• Enhance existing club & LTA tournament experiences via the creation of tournament day events and initiatives.
• Increase the range & number of club community events for club players & regular customers to keep community engagement high.
• Work with SPC’s partners & sponsors to deliver specific branding events that bring those organisations and our customers together.

Competitive salary based on experience.